Articles on: Credits & Billing

How To Cancel My Subscription?


How To Cancel My Subscription?


To cancel your Pronto subscription:


  1. Go to : https://app.prontohq.com/dashboard/subscriptions
  2. Click on Manage Subscription



![On the popup, you would see the amount of credits you will lose if you cancel your subscription.

](https://storage.crisp.chat/users/helpdesk/website/7986893c5cde9400/cleanshot-2025-01-30-at-102518_13byfjw.png)


What Happens to My Credits when I cancel?


When you cancel your subscription, you have 1 month to spend the rest of your credits. After that the credits are withdrawn from your account.

Updated on: 30/01/2025

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